Been on hold on the phone with support for over 20 minutes. Not sure what is happening but is very frustrating to not get any feedback what so ever. No twitter, no status page no nothing. I love LMI but I cannot continue to pay for Hamachi when there are such sever outages and no response or apology. What should I do?
*Edit* So after about an hour of downtime my clients slowly start coming online. Was stink on the hold for over 50 minutes. I love LMI, but I am at a loss, there is no way for me to trouble shoot these issues correctly and efficiently. We need an enterprise console to be able to manage this better. We need a twitter account that says when there are outages, we need a status page to know if everything is working so IT people know where to start trouble shooting. I am upset and feeling neglected, this is a pay for service and it is not reliable enough for anyone to run in a production environment. I really wish there would be some sort of resolution to this or even if LMI would acknowledge the shortcomings and attempt to fix them. :-(